A Results-Driven Value Prop
S3 Integrity provides clients with:
- Self-service strategy design, based on a thorough analysis of current customer service metrics - including call / chat / email volumes; leading call drivers and service issues; transaction costs; handle times; issue resolution; and customer insights.
- Value-based online self-service solution implementation - featuring customized programs and pricing flexibility - for individual products and services, or for your company's entire portfolio.
- Integration of SaaS-based self-service solutions in a graduated, non-disruptive manner, and without investment in software, staff, training or time.
- Analytics-driven reporting that provides actionable data to improve service levels and product / service quality.
"We reduce agent-assisted transactions. Or you don't pay us."
Our WuLi Solution Guarantee
What We Do